Login Accounts for the ICU Websites
Creating a Login Account
For this you need the following:
- an ICU ID (from a subscription confirmation email),
- a season ticket (from a subscription confirmation email),
- a working email address that you have access to (you choose),
- a password (you choose, but it must be no less than 6 characters long and include at least one digit).
Then:
- click the Sign up button in the top right,
- enter the above information,
- wait for the verification email,
- click the link in the message to complete the process.
Signing into this Website
Follow these steps:
- click the Login button in the top right,
- enter your email and password,
- click the Login button under the form.
Signing into the Ratings Website
Follow these steps:
- click the Log in button in the top middle,
- enter your email and password,
- click the Log in button under the form.
Note that login accounts are created and updated on this site, not the ratings site, and the database for the ratings site is synced with the main database only once per hour. Therefore, you may have to wait up to 1 hour before changes on this site are reflected on the other site.
Changing your Account Email
If you already have a login account but have stopped using the address for sending and receiving emails (for example, if it belongs to a company you no longer work for), you don't necessarily need to create a new account but can continue to use the old email address just for signing into the ICU websites.
However, if you would prefer not to have to sign in with your old address then simply create a new login account (as described above) and use that instead. The new email address must be a working one as otherwise you won't be able to answer the verification message to complete the signup procedure.
Changing your Account Password
Follow this procedure:
- sign in,
- click your name on the right of the top navigation bar,
- click Change Password,
- enter your old password and your new password (twice),
- click Save.
Your new password must be no less than 6 characters long and include at least one digit.
Forgotten Passwords
Passwords are stored in encrypted form so there is no password reminder service. If you have forgotten your password, click on “Forgotten Password” on the Sign-In page. On the Forgot Password page, Enter your email address and click “Send Request”. You should receive an email from “[email protected]” to that address containing a password reset link. Click on this link and complete the form by entering your new password twice and clicking Save. It takes upto 1 hour for your password change to filter across to the ratings site.